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House of Waterford Crystal
The iconic House of Waterford Crystal in the heart of Waterford city, comprises of a brand new manufacturing facility, visitor centre and retail outlet. Visitors can enjoy all aspects of the manufacturing process through the factory tour and learn about both historical and contemporary production techniques through direct interaction with the craftsmen and the audiovisual materials. The manufacturing facility contains a brand new continuous melt tank furnace that has been tailor-made to Waterford Crystal’s specifications, and produces two tonnes of molten crystal every day, which produces 45,000 high-end crystal pieces per year. It uses leading edge technology to deliver molten crystal of the highest quality for skilled master blowers to hand-shape and hand-blow into Waterford Crystal’s range of premium products.
The tour of our Visitor Experience and Factory takes approximately 1 hour 30/40 minutes and includes a visit to all aspects of the production including:
- Mould Making & Crystal Blowing
- Quality Inspection & Finishing
- Crystal Cutting, Sculpting & Engraving
In addition, the opulent onsite retail centre represents the largest display of Waterford Crystal anywhere in the world and will delight visitors’ young and old. Our Services include a UPS Worldwide Shipping Service, Multi-currency Exchange and a VAT Refund Service. Our Crystal Café produces local pastries, sandwiches and serves high-quality teas and freshly brewed coffee.