Tour Accommodation: Is on a twin sharing basis in a mixture of family run Hotels and guest houses with breakfasts included. On booking we need to know whether sharing will be on a twin (two beds) or double (one bed) basis. Due to the isolated nature of several of the places we stay in, we cannot guarantee the availability of single room accommodation. For people coming on their own we will twin share them with another single person on the tour. In exceptional cases we may be able to provide one single room at a €185 supplement for the week. This is strictly on a request basis only. (the supplement for the Glens of Antrim tour is £135.00)

Distances: The average cycling distance is an easy 30m (45km) with longer routes being available each day. The safaris are suitable for adults of all ages and fitness levels but the tours are not suited for children under 13 years of age. The Ring of Kerry, the Highlands of Donegal and the Derry air tours have more hills than the other routes.

Meals: Your guide will recommend a lunch stop each day where a snack lunch will cost between €7 and €10 A group evening meal is also organised by the guide each night which costs between €18 and €20.

Booking and payment: A non-refundable deposit of €100 is required at time of booking with the balance due 1 month prior to departure. There will be a €130 charge per person for cancellations of tour places within 4 weeks of the departure date. Cancellations made up to 12 days before the departure date will be charged in full.

Credit Card Payments: At present we accept Visa and Mastercard and American Express, but please check if you prefer to pay using a card provided by another issuer and we will make every effort to accommodate you. Credit Card details can be supplied by fax (+353 69 60934) or phone US Toll Free: 1877-298-7205 or (+353 69 60468). Alternatively, if you provide us with a contact phone number we will be happy to call you to collect the relevant details.

Cancellation Charges:

The bicycle: We supply 21 speed hybrid touring models for the tours. Each booking give the clients name and approximate height. Repair equipment, helmets and pannier bags are available on request.

Participants are required to take due care of any rented equipment (includes bike, panniers, tool kids and hemlets), we reserve the right to charge for any damages caused due to loss or negligence.

Clients may take their own bike on a tour, there is a reduction of €20.00 in this case, but they are responsible for the condition of their bike.

Insurance: There is an additional charge of €30 for insurance cover and we insist that clients either take out our policy or else have an alternative similar policy Our policy covers you for seven days. Our insurance policy covers you for Personal Assistance €317.43, Personal accident up to €1,743.45, Personal Liability up to €1,269,738.08, Medical Emergency up to €1,269,738.08, Baggage up to €1,523.69, Money up to €253.95, Cancellation & Curtailment up to €2,540, Delayed Departure €76.18 There is an excess of €32 on each and every claim and further details about the policy are sent out in the post on booking the tour.

Minimum Group Size: We may have to cancel a tour date due to minimum numbers being reached. In the unlikely even of this happening we will be able to offer you another group tour running that week, or offer the orginal tour on a self led basis. Or naturally we would fully refund the deposit if we had to cancel the tour. We are not reposible for any ancilliary costs.

Starting times: Each of the tours start with a meeting of the group at 6.30pm on the Saturday evening in a central hotel close to the local train and Bus station. This is only a meeting point, typically
the group will be staying in nearby guesthouses. The guide is able to return to the meeting place at 9.30pm again that evening and the following morning for those arriving late. After an introductory talk
the guide will organise an evening meal and direct clients to their first nights accommodation in the chosen bed & breakfast.

For those arriving unexpectedly late participants may phone our Dublin office on 01-2600749 and the guides' mobile phone number with be on our answering machine.

Complaints: In the hopefully unlikely, event of there being a compaint, participants are advised to direct any complaints to the tour guide on their tour, in order to give them a chance to rectify your problem. Complaints in writing must be sent within one month of the tour finish.