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How can I
book my vacation?
After you have fully explored this web site and found a tour
that suits you, simply complete the short enquiry form that
you will find at the foot of each page. We will check availability
for your preferred date and respond by e-mail or telephone.
Once availbility has been confirmed and you are happy to go
ahead with the booking, we charge a booking deposit to your
credit card. An e-mail confirming all the details of the tour,
including flights if booked with us, will be sent immediately.
The full travel pack will be sent to you by UPS 21 days prior
to your departure.
Do
your tour guides sell optional sightseeing programs?
No. We want our tour guides to spend their time informing
and looking after you rather than being sales people, so you
enjoy a pleasant and interesting travel experience. We typically
offer more sightseeing features and evening shows with dinner
which are included in the tour. Once you are touring with
us, you do not pay for any admissions or special entertainments.
Are prices
guaranteed?
CIE guarantees that no increase in land costs will occur,
once you have paid the deposit for your tour. This is your
protection against international currency fluctuations. When
you have paid for your airfare in full, there will be no change
in the cost of the ticket, even if airfares rise later.
What travel
documents do I need to visit Ireland and Britain?
If you are a US or Canadian citizen, the only travel document
you need is a valid passport. If you are hiring a car, you
will need your current driver's license.
Can
I combine a coach tour with a self-drive program? Or can
I combine a coach tour with a second one?
Yes, yes to both questions! Many of our coach tours are ideally
suited for combining and we offer you a discount if you take
two. If you are considering a self-drive vacation, a coach
tour is an excellent introduction to both Britain and Ireland
and will get you used to distances, customs and being "on
the other side of the road."
Why should I purchase travel protection?
For the same reason that you have house and car insurance
- to protect you, your loved ones, your possessions and your
travel investment. If you or your family have unexpected health
problems, experience flight delays or have possessions stolen
during your vacation, you receive money back. This year we
have a new trip cancellation waiver benefit. Read the full
details of this plan by clicking to our Travel
Protection Plan.
Why
do I see no triple room rates featured in your brochure?
Because there is no reduction in cost for a third person sharing
a room with two others. European hotel rooms tend to be smaller
than North American rooms and the third bed may be a rollaway.
We suggest taking a twin and a single so that your party will
be more comfortable. However, we can request triple rooms
in most hotels in Ireland.
How
much luggage can I take?
On coach tours space for luggage is limited so each passenger
is permitted to take one piece of luggage (suitcase or garment
bag) per person. In addition, all passengers on coach tours
receive a handy carry-on bag, which may be stowed under your
seat or overhead in the coach. Self-drive clients need to
consider the capacity of the car rental and soft-sided luggage
is easier for stowing in a vehicle.
At
what time does the coach tour leave the hotel in the morning?
Departure time depends on the itinerary to be covered on any
particular day. In Britain departures are usually at about
8:00 am to 8:30 am, while in Ireland distances are shorter
and the group usually leaves at 8:45 am to 9:00 am.
How early
can I check into the hotel on day of arrival?
You may check into rooms between noon and 1:00 pm, depending
on the hotel policy. As transatlantic flights generally arrive
in Britain or Ireland early in the day, this can mean a wait
at the hotel when the hotel has been heavily booked the night
before. Or you may use this time to take a walk, have a snack
or do a little exploring.
How much time do we spend on the
coach every day?
We want you to see as much of Britain or Ireland as possible
without spending all of your time on the coach. We generally
incorporate a sightseeing feature each morning and afternoon.
And there are breaks at two-hour intervals or less so that
you may stretch your legs, purchase a snack or lunch, take
photos, smoke and avail of restrooms.
Will
we have opportunities to take walks and exercise?
Many of our tours incorporate walking tours in interesting
places such as York, Chester, Waterford, Kinsale and Derry.
These are leisurely paced walks with a guide. As you will
have some free time when you arrive in the hotel in the afternoon,
you may like to take a walk on your own or use leisure facilities
which are offered in most hotels. We suggest that you take
a pair of comfortable shoes with non-slip soles as many historic
places have uneven paving.
What
is a table d´hote dinner?
It's a 4- or 5-course meal with a choice of appetizers, soups,
entrees and desserts served in a hotel. Most hotels feature
a good assortment of red and white meats, fish and vegetarian
foods so that, if you have certain tastes or dietary restrictions,
you will be sure to find something appealing.
Why do you offer independent transfers in London? And
are they complicated to use?
As there are so many different flights to both Heathrow and
Gatwick from different cities throughout North America, it
is not possible to have our tour escort greet all clients
at the airports on arrival. Therefore, in keeping with our
transfer policy, we include vouchers for a reputable airport
transfer coach service at the start and end of your tour.
You will get full instructions as to how this service operates
with your travel documents.
How much money do I need to take
with me?
As most components of your tour have been prepaid, you will
need cash for lunch each day and a couple of dinners when
you have an evening at leisure. Are you an avid shopper? Do
you like a cocktail in the evening? These costs are left entirely
up to you. Also it is customary to tip your guide and driver
at the end of the tour. Credit cards and ATMs are widely used
so there's no need to carry a lot of cash.
Are there any free days for activities?
All of our tours are carefully planned with attractive sight-seeing
every day. However, as most tours offer 2-night stays, you
may choose not to travel with the group and pursue your own
interests on a day when the coach will be returning to the
same hotel.
Would a coach tour be suitable for a honeymoon trip?
After arranging a wedding, honeymooners are quite happy to
leave all the details of their trip to us! We find that many
newly-married couples choose our programs and also our tours
are becoming more popular with under 30s. People of all ages
realize that a vacation can be more relaxing when someone
looks after all the driving and arrangements for them. |
