We had one of the best trips of our lives! All arrangements made by you and irishtourism.com were wonderful. I would be happy to recommend your services to anyone.
Dunbrody House, Ballynahinch, and The Merrion were fabulous places to stay. The food was fantastic especially the restaurant at The Merrion that you booked for us.
I can’t think of any bad or ugly. Everyone was so nice and even our weather was pretty good considering it was the first week of November.
Hopefully we will be back and I will definitely book the trip to Ireland with irishtourism.com. I just wish you did other countries.
Thanks again,
Lynne

I'm only too delighted to get back to you following our really successful and enjoyable trip to Ireland recently. In fact I meant to thank Tony Keane for all his help since my initial enquiry last June/July.

Our driver from Enfield coaches, Pat Walsh, was delightful. He was waiting at Knock airport to collect us as soon as the group landed. The standard of the transport provided was very high and perfectly suited to the size of our group. Mr Walsh, as well as being a safe pair of hands, was really helpful and utterly accommodating when it came to helping us finalise an itinerary for our visit to sites around Co. Sligo. He was equally obliging in adapting to the change in our schedule on Saturday morning. The group stayed a little longer than anticipated in the Yeats Memorial Building but we were able to stay in contact with Mr Walsh by mobile phone and he instantly thought of an alternative routing for our drive that would enable us to keep our appointments at Lissadell house and Drumcliffe, drive around those areas of the landscape associated with certain of Yeats's poems, and still make it back to Dublin by 6.00pm. Furthermore Mr Walsh acted as a very knowledgeable guide as we drove around the North West and crossed the country to Dublin,
providing valuable insights into historical and contemporary aspects of Irish life.

The standard of accommodation in each of the hotels where we stayed (Sligo Southern and Mount Herbert Hotel) was highly satisfactory. The staff in each hotel were welcoming and helpful. The one slightly disappointing aspect of our stay in The Sligo Southern arose as we were checking out. One of the group had accidentally broken the light plastic rectangular key-ring attached to his room key. I apologised to the receptionist and explained that i had witnessed the student in question sit on the key ring on one of the sofas in the entrance foyer. It immediately snapped in two without any significant force or sinister intention being involved. However we were asked to wait to speak to a manager regarding the key ring. When she
arrived, the manager adopted what i felt was a tone entirely out of proportion to the situation. She suggested we pay for the plastic key-ring. I was a little surprised at this request and suggested that the piece of plastic in question might be easily replaced by the hotel as, given its fragile nature, such breakages must happen frequently. After a rather embarrassing 10 minutes the manager grudgingly conceded that we might "be let off" on this occasion. I just felt that this approach was not typical of the behavior of staff in such a reputable hotel. I have certainly not ever before experienced anything of this kind in any of the other Mc Eniff Group
Hotels. A disappointing end to an otherwise enjoyable and comfortable overnight stay. In Dublin the accommodation and breakfasts were of an equally high standard. The staff at The Mount Herbert were particularly eager to help us in any way and were very sweet to the boys. The receptionist complimented the boys on their behavior over the two nights. That was really appreciated. Tony Keane was absolutely indispensable to me in planning this trip. Apart from booking and arranging the accommodation and transport for us, Tony also gave me the names of several useful contacts and provided us with sample
itineraries all of which were invaluable. From my point of view it has been an absolute pleasure working with your organisation and i look forward to having the opportunity to work with you again. Thoroughly efficient and extremely good value.

Thank you very much indeed,

Helen Tobin
Isleworth & Syon School for Boys

We had a marvelous trip! Ireland was everything and more than we had hoped. The planning that your organization did was excellent and made the trip enjoyable at every stage. We could never have done it without you. One small snag the first day, but Ronan and others took care of the problem quickly and efficiently. The service we received was above and beyond the "call of duty" and I can only say I was both amazed and impressed. Again, I want to thank Ronan for the personal attention and kind service he rendered. When one has problems in a new land, having a friend looking out for you is a real blessing. Please feel free to use us and our experience as a reference, as we could not be more satisfied. You made our Ireland adventure one we will treasure for the rest of our lives!

Colonel Charles W. Bennett
Chief of Police
Lynchburg Police Department

Hello.

I just returned from Ireland and I want to tell you what a wonderful experience we had. This was due in large part to the incredible hospitality we were shown everywhere we went.

In particular, I commend the Elloyd Bed and Breakfast in Killarney. Not only was the inn itself comfortable, convenient and immaculate, but the innkeeper, Mary, was extraordinary in her service. Due to a misunderstanding on our part (we assumed a double room meant two double beds as it does in the U.S.), our accommodations included only one double bed. This would not normally have been a problem, but my daughter who arranged the trip is in the first trimester of pregnancy. She was rather restless at night not to mention that she wasn't’t always feeling so hot. To ensure our comfort, Mary gave us an extra room (at no charge) for two nights. This was no small thing, particularly on the second night when the inn was full and Mary had to “move things around” as she put it to make this happen. I should add that we had had a problem with our reservation on the first night. Though the mistake was very nicely resolved, the fact that it had happened at all seemed to make Mary especially eager to set things right. While we were there, she worked with your office to reconfirm all of our upcoming accommodations and get us what we needed. She is an incredible good will ambassador for Ireland and particularly for irishtourism.com.

So, many thanks and congratulations to Mary and to your whole team. Based on my many personal and professional travels, I can say without reservation that you could teach business folks in the U.S. a thing or two about hospitality and customer service....and I can’t wait to go back to Ireland.

Sincerely,

Charlene Gaynor

The trip was wonderful. We could not believe how clean all the places we stayed were. Even the public bathrooms in Ireland were clean!. The people we stayed with were delightful (especially Bridie at Bay view in Clifden). I have already recommended your service to a family at my church who are thinking of vacationing in Ireland soon. I fully intend to come back in the near future and will definitely book my tour with you.

Mary J. Otterbein

Thanks for making such great choices for us. All accommodation was wonderful. You are clearly an agency
that can be trusted, and we feel fortunate that we found you.

Your country is truly beautiful and everyone was gracious and hospitable (awfully impressive, I think, considering how Americans look to the rest of the world these days). If we get a chance to return, we will contact you again.

Best regards,
Emily

We had a wonderful trip. The Golf courses were beautiful and the arrangements seamless. The Carrig House was just wonderful... both Mary and Frank Slattery were wonderful hosts and the hotel was just lovely. The food was wonderful as well, they have an excellent chef! Of course, Sheen Falls was gorgeous on a much grander scale ... I wish that we had more time to enjoy it there. It just makes for a great excuse to return! Thank you and Tony Keane for taking care of the ground arrangements everything worked out perfectly. I will definitely recommend your services to others.

Regards,
Carol Magrath

I have been meaning to write you since our return. Please forgive me for not writing immediately to thank you for a wonderful trip. Ronan did an amazing job setting us up in the B & B's, the hotel in Dublin and Abbeyglen Castle. We used Irish car rentals and Ryan Air both at the recommendation of Ronan and except for a slight delay getting over to Ireland from Gatwick, (Ryan Air's problem) it was great!!

We LOVED Dublin but could have probably used 1 more day. We crammed everything in that was feasibly possible. Kinsale and Rossbrin B & B was probably my personal favorite. Phil was a very warm and inviting hostess and we felt extremely welcome in her home.

Unfortunately we did have some rainy weather which did not dampen our spirits in any way, with the exception of Cliffs of Moher where the weather was pretty torrential and the Cliffs invisible :( (Nothing that you could have controlled!) We liked all the B & B's. They were all lovely in their own way. But, my husband's personal favorite accommodation was the Castle. I actually think all 4 of us LOVED it and appreciated the large bedrooms and bathroom after the B & B experience :)

Thank you once again for all your help! Thank you Ronan!!!
I would recommend you immediately to anyone looking to make the trip.

Many thanks,
Linda, Gary, Emily and Grant Osborn