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Walking Tours Terms & Conditions
Payment:
All prices are in € (Euro)
The preferred method of payment is by credit card - we accept Visa and MasterCard.
Alternatively payment can be made by bank transfer in Euro to our bank account. Please ask for details.
A deposit of €150 per person is required at time of booking. Please note that this money is refundable if the tour is cancelled for the reason of inadequate group size (minimum group size 6 people).
Balance of payment is due 6 weeks prior to departure and will automatically be charged to your credit card on the due date. If you have chosen to pay by bank transfer, the balance must be credited to our account by the due date.
Confirmation
Within 21 days of receipt of your completed booking form and deposit we will send you joining instructions and a Confirmation by e-mail.
Cancelling Your Holiday:
You have an option to cancel your holiday which must be exercised by e-mail to info@irishtourism.com by the person who completed the booking form. The fees for the exercise of this option are as follows:
More than 28 days = Deposit
16-28 days = 30%
8-15 days = 50%
0-7 days = 100%
Itineraries:
We reserve the right to change the itinerary of any holiday where circumstances dictate.
Minimum numbers:
We reserve the right to cancel guided itineraries where the minimum number of participants is not met up to 28 days prior to arrival.
In such an event we will endeavor to offer an alternative tour. If the alternative tour is not acceptable to you for any reason we will refund in full all monies paid to us by you.
We are not responsible for any additional expenses that may be incurred by a client preparing for the trip.
Changes To Website Descriptions:
Descriptions on the website are provided by us in good faith and every care is taken to ensure accuracy. Between time of publication on the website and your holiday, changes may occur. Advertised facilities may be subject to change by the various suppliers concerned. Facilities and itineraries may be subject to change due to insufficient numbers, weather, operational or maintenance reasons.
Limitation of Liability:
(a) The company's liability in tort, contract or otherwise shall be strictly limited to
(1) in the case of adults - twice the amount paid for that adults holiday; and
(2) for children the amount paid by them or on their behalf:
(b) Save and accepting the admission of liability contained in (a) above, Go Ireland shall not be liable in tort, contract or
otherwise for any losses suffered by you be they direct, indirect or consequential.
(c) Go Ireland, it's owner, outfitters, agents representatives, including IrishTourism.com, and employees, give notice that they act only as the agent of the owners, contractors and suppliers providing means of transportation and/or all other related services and save as outlined in (a) above,
Go Ireland and IrishTourism.com assume no responsibility whatsoever caused for injury, loss or damage to person or property in connection with the supply of any services resulting directly or indirectly from any negligance, omissions or actions committed by or as a result of any actions of such owners, contractors or suppliers.
(d) Go Ireland and IrishTourism.com accept no liability for failure to provide it's service in the case of any event or force majeure, which shall include, but will be no limited to , acts of God,
detention, annoyance, delays and expenses arising from quarantine, strikes, thefts, pilferage, failure of any means of transport to arrive or depart as scheduled, civil disturbances, government restrictions or regulations. Itinerary may be changed where deemed advisable for the comfort and well-being of customers.
Complaints Procedure:
If you have a complaint during your holiday you must notify your guide, local representatives or Go Ireland office who will do their best to resolve the problem. Should it not be possible to resolve your complaint on the spot, you should e-mail info@irishtourism.com no later than 14 days after your holiday, with full details. No claim or complaint will be entertained unless you follow this procedure.
All complaints are thoroughly investigated.
BOOKING INFORMATION:
1. Singles
A single supplement applies - see indivdual tour for details. This can be avoided entirely if singles are willing to share a room with someone of the same sex. We will try our utmost to match those singles willing to share. A single supplement will only be charged in the event of us not being able to find a match. Due to the isolated nature of some of our locations, there is limited availability of single room accommodation and en-suite facilities cannot always be guaranteed.
2. Administrative Fee
Every amendment to the booking after the confirmation has been processed will be charged at €25 per person.
3. Transfers
Transfers can be arranged for all Kerry tours form from Kerry Airport on Saturdays (between 07.00 and 18.00). We will gladly arrange a taxi transfer from the airport outside the above hours. Transfer can also be arranged from Shannon Airport to Killarney or Glenbeigh at 12.00 on Saturday. No refunds are provided for any unused portions of travel. Please note that we will presume that you will arrive independently at the specified meeting point, if we do not receive your full arrival details 2 weeks before the start of the tour.
4. Insurance
We cannot accept responsibility for illness/injury to you or loss/damage to your property while you are on the holiday. For that reason, we strongly recommend that you arrange travel insurance (cover for medical expenses, cash, baggage, cancellation, etc.).
5. Extra Nights Accommodation
We will gladly book extra nights accommodation for you throughout Ireland - please advise us of number of nights, dates, and location and we will give you a price.